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Privacy Policy

Last updated on May 1st, 2023


Your use of our website constitutes your acceptance of the following terms of our website Privacy Policy, as amended or revised by us. You should therefore review this Privacy Policy regularly to ensure that you are aware of its terms.

This Privacy Policy describes the information that we collect through our website th.misumi-ec.com/ (“this website”) and relevant mobile application (“App”) and how we use that information as well as your legal rights in connection with your personal information. If you have any questions or comments about this Privacy Policy or how your personal information may be used, disclose or affected by your use of our website/APP, please contact us at mailto@misumi.co.th


You do not have to provide personal information to use this website/APP. However, certain services which you may subscribe for through this website/APP may require you to provide personal information, such as your name, address, email address and other contact information including information contained in an individual’s national identity card, passport and their copies. We use such personal information to respond to your inquiries and to send you newsletters, product information, updates and other related information. If you decide at any time that you no longer wish to receive mailings from us, please refer to the paragraph below headed 'Opt Out'.

When you place an order or make a purchase from this website/APP, we may use your personal information to process your order, send you e-mails to confirm your order or to contact you via phone, postal mail or e-mail if we have other questions regarding your order or purchase.

In addition, and as is typical of websites generally, incidental to your use of this website, our web server may automatically log certain information such as the name of your Internet service provider, the IP address of the computer you are using, the type of browser software and operating system that you use, the date and time you access our website, the website address, if any, from which you linked directly to our website, the website address, if any, to which you travel from our website, and other similar traffic-related information. We may also aggregate information relating to your and other visitors' traffic patterns. We use the foregoing information to help us improve our website and the services that we provide through the website. We do not use such data in any way to create or maintain a personal profile of you or to collect personal information from you.

Generally, we will not disclose information we collect through your use of this website/APP to third parties. We reserve the right, however, to provide such information to our employees, business partners, contractors, agents, and designees to the extent necessary to enable them to perform certain website-related services (e.g., deliver of products or service, web hosting, maintenance services, web analytic, advertising campaigns and promotions) on our behalf. To ensure the security of online payments, we do not retain information about consumer credit card transactions. All online payment shall be coursed through our payment gateways. We outsource payment processing to contractors to manage personal information in accordance with PCI DSS.
We also reserve the right to disclose such information to any third party if we believe that we are required to do so for any or all of the following reasons: (i) by law; (ii) to comply with legal processes or governmental requests; (iii) to prevent, investigate, detect or prosecute criminal offences or attacks on the technical integrity of the website or our network; and/or (iv) to protect the rights, property, or safety of MISUMI (Thailand) Co., Ltd. the users of the website, or the public.

We will not keep the information for longer than is necessary to fulfill the purposes and throughout the validity of related contract, including during the period after the expiration of contract as permitted by laws for further claim, lawsuit, including to perform its obligations as described by laws.


A cookie is a small data file that websites often store on your computer's hard drive when you visit their sites. A cookie may contain information, such as a unique user ID that websites use to track the pages of the sites you've visited. We use cookies but do not store personally identifiable information in your cookie. Through our use of cookies, we also track and maintain the identity of the website you visited immediately prior to visiting our website. We do not otherwise track any information about your use of other websites.

You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we will not be able to track your order to enable you to purchase from our site. Nor will we be able to recognize you as a registered user, which may not allow you to access your account information.


If you no longer wish to receive materials from us or want your personal information removed from Misumi's database, please contact us at mailto@misumi.co.th. Alternatively, when you receive materials from us by e-mail or other communications, you can make use of the "opt out" provision in such communications so that we know that you no longer wish to receive such materials from us.

Removal of your consent may affect your use of products and/or services. For example, you may not receive privileges, promotions or new offers, products and/or services that are enhanced and consistent with your needs, or not receive beneficial information, etc. You have the right to request us to erase, destroy or anonymize your personal information if you believe that the collection, use and/or disclosure of your personal information is against relevant laws; or retention of the data by Misumi is no longer necessary in connection with related purposes under this Privacy Policy; or when you request to withdraw your consent as earlier described. You have the right to access your personal information that is under our responsibility; to request us to make a copy of such data; and to request us to reveal as to how to Misumi obtain your personal information.

You can review, change, correct, update or delete certain personal information related to your use of our online sites (e.g., name and contact information). To review, change, correct, update or delete your personal information, please contact us by calling 1382 or +66-38-959200 or writing us at the contact information provided below. Please be sure to include your full name and the e-mail address you used when you registered with or made a purchase from us. Please note that any requests to update your personal information may take up to 6-8 weeks to process.


The Internet and the benefits it offers are evolving rapidly, as are the ways in which people use the Internet and the laws surrounding such use. Misumi therefore reserves the right to update and revise this Privacy Policy at any time. You can determine if this Privacy Policy has been revised by referring to the "Last Updated" date at the top of this page, or if you send us an e-mail at mailto@misumi.co.th or by contacting Misumi at the following address

MISUMI (Thailand) Co., Ltd.
300/24 Moo 1, Eastern Seaboard Industrial Estate Soi 5
T.Tasith, A.Pluakdaeng, Rayong 21140 Thailand


This website may contain links to other sites. Please be aware that we are not and cannot be responsible for the privacy practices of such other sites and that this Privacy Policy applies solely to the information which we collect through this website/APP. We encourage you to ensure that you read the privacy statements of all the destination sites which you visit.

Copyright © 2010 MISUMI (Thailand) Co., Ltd.