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Tips for Asking Questions Get the Most Out of AI-Powered Technical Support for MISUMI Products
Available 24/7 for Product Selection, Specifications, and Part Number Search

3 Key Points for Asking Questions

1. Enter Specific Information

a: What You Want to Know – Be Clear About What Kind of Answer You Want

Bad Example

300 x 300 steel plate

AI Answer

Information regarding the 300x300 steel plate was not found in the provided documents.

Good Example

Please select a 300 x 300 steel plate.

AI Answer

The following product is recommended:

Product name: SS400 Free Plate
Material: Structural steel / carbon steel
Size: 300 mm (length) × 300 mm (width)

! One-Point Advice:

Give clear instructions to the AI. Making the instructions clear is the quickest way to get the desired answer.

b: Selection Criteria – When Selecting Products, Clearly Define Your Search Criteria

Bad Example

I need an M3 washer.

AI Answer

You can check M3-size washers from the link below: MISUMI Metal Washers & Collars: Here

Good Example

I need a washer with an inner diameter of φ3mm (M3), an outer diameter of φ5mm, a thickness of 1mm, and made of SUS304 stainless steel.

AI Answer

The washer with your required specifications (SUS304, inner diameter φ3 mm, outer diameter φ5 mm, thickness 1 mm) corresponds to the following product:

Part number: E-GPWSSS5-3-1

! One-Point Advice:

By clearly entering your criteria, you can retrieve specific products.

c: Part Number / Product Name – Clearly State the Part Number and Product Name When Checking Product Details

Bad Example

What's the difference between the Economy Series and the standard models?

AI Answer

The Economy Series differs from standard products depending on the item. Therefore, it is recommended to check the “Product Comparison Information” div on each Economy Series product page for detailed differences.

Good Example

What's the difference between the Economy Series and the standard series of hex socket head cap screws?

AI Answer

The Economy Series hex socket head cap screws mainly differ from standard products in country of manufacture and price. They comply with JIS standards and have equivalent basic dimensions and strength, but there may be slight differences in hex socket fit.

! One-Point Advice:

By clearly stating what you want to know, you can obtain the answer you intend.

2. Focus on One Item per Question

a: Do Not Ask About Multiple Part Numbers in a Single Question

Bad Example

Please tell me the wire diameter or cross-dival area (sq) and PVC cable length for each sensor.
Model No. 1: FPMK45
Model No. 2: PM-F25-C3

AI Answer

We’re sorry, but specific information regarding the wire diameter (or sq) and outer coating diameter for the specified model numbers could not be found. If you have other questions, please ask them one at a time.

Good Example

Please tell me the "wire diameter (or sq)" and "PVC cable length" for part number FPMK45.

AI Answer

The wire diameter (or sq) for part number FPMK45 is 0.09mm², and the PVC cable length is 1m.

(Then ask separately for PM-F25-C3)

Please tell me the wire diameter (or sq) and PVC cable length for Part Number PM-F25-C3

AI Answer

The wire diameter (or sq) for Part Number PM-F25-C3 is 0.09 mm², and the PVC cable length is 3 m.

! One-Point Advice:

By asking about each individual part number, you can obtain accurate information.

b: Do Not Ask Multiple Topics in a Single Questions

Bad Example

Regarding CB10-50, could you tell me if it's fully threaded or partially threaded? Also, could you help me find a stainless steel product with the same size?

AI Answer

The CB10-50 is a partially threaded. For a stainless steel product with the same dimensions, please ask as a separate question.

Good Example

Regarding CB10-50, could you tell me if it's a fully threaded or partially threaded?

AI Answer

The CB10-50 is a partially threaded.

(Then ask separately for a stainless steel one with the same dimensions as CB10-50)

Please find a stainless steel product with the same dimensions as CB10-50.

AI Answer

The following stainless steel hex socket head cap screw has the same dimensions as CB10-50:
Part Number: SCB10-50

! One-Point Advice:

By breaking down what you want to know into individual questions, you can obtain accurate information.

3. Ask Follow-Up Questions and Clarify to Obtain Useful Information

a: If the Answer is Not What was Intended, Ask Additional Questions to Clarify the Conditions

First Question

Please select a suitable white-anodized 40×40 mm aluminum frame.

AI Answer

The white-anodized 40×40 mm (40-square) aluminum frame products are as follows:
Series name: Aluminum Frame, Series 8, Square 40×40 mm, single-slot Four-side slots

Follow-Up Question

The product selected above is a single-slot × single-slot type. Do you have a double-slot × double-slot type available?

AI Answer

For a 40×40 mm aluminum frame with double-slot × double-slot, we have the following option:

Series name: Aluminum Frame, Series 5, Square 40×40 mm, double-slot Four-side slots

! One-Point Advice:

AI is capable of dialogue. Even if you don't get the answer you intended with your first question, try asking additional questions.

b: If You Feel the Answer Lacks Credibility, Ask for the Basis of the Answer

First Question

Please tell me the outer diameter tolerance for bearing C-B6002ZZ.

AI Answer

The outer diameter tolerance for C-B6002ZZ is 0 -0.009 mm.

Follow-Up Question

Please explain the basis for your answer that "the outer diameter tolerance is 0 -0.009 mm".

AI Answer

This is based on the specifications for MISUMI’s “Economy Series” deep groove ball bearings. This information is based on the dimensional tolerances compliant with JIS B 1514, Grade 0.

! One-Point Advice:

By asking for the basis of the answer, it is sometimes possible to determine whether the answer is correct.

c: If You Would Like More Information, Please Ask Additional Questions

First Question

What type of grease should I use for the miniature linear guide SSE2BZ20-280?

AI Answer

The type of grease is "standard lithium-based soap-based grease".

Follow-Up Question

Please tell me the heat resistance and water resistance of the standard lithium-based soap-based grease.

AI Answer

Heat resistance: The operating temperature range is -50°C to 130°C. Water resistance: It is water-resistant and less prone to rusting.

! One-Point Advice:

If there are any parts of the initial response you would like more detail on, try asking additional questions about those specific points.

~ Bonus Episode ~

a: Change the Product Name when Asking Question: Change a Proper Product Name to a Common Name and Ask a Question

First Question

Do you have a storage rack for end mills?

AI Answer

Based on the information currently available, we could not find a product that directly matches the specific standard.

After Changing the Name

Do you have a tool cabinet for storing end mills?

AI Answer

For an end mill storage cabinet, the following product may be a candidate:

Product candidate KTC Roller Cabinet (5 tiers / 5 drawers)Model: SKX3805
Features: A tool set/toolbox designed for storing tools.

! One-Point Advice:

If you receive a response that the product cannot be found, it can be effective to change the name of the product and ask the question again.

b: When Asking a Different Question, Press "New Chat"

First Question

Does the HBLFSN6 bracket come with bolts?

AI Answer

No, bolts are not included. There is an “Accessories” filter option, which allows you to add bolts and nuts.

Next Question

Is there an M6 × 45 fully threaded bolt available?

AI Answer

— Note — Please select products based on the above conditions, but in some cases the answer may be influenced by the previous question.

! One-Point Advice:

If you ask a different question, it may be affected by the previous question, so you need to press "New Chat" to let the AI recognize that it is a different question.