3D Preview Not Displayed

Internet Explorer (Installation of ActiveX control)

To display preview of the selected parts, ActiveX control must be installed in your browser.

1If ActiveX is not installed in your browser

When a component is selected, a message box will appear under the toolbar with the message "This site might require the following ActiveX control…"

Click on the “install” icon to install "ActiveX control“.

2 After clicking on the “Install” icon, a new window will appear. Click “Yes” and downloading will start.

* In the case ActiveX is not installed properly

In Internet Explorer, follow these steps accordingly:

1. Click on "Internet Options" on the "Tools" menu.

2. Click on “Security” tab.

3. Click on the “Internet” icon.

4. Click “Custom Level” button to open the Active X settings.

5. Check "Prompt“ or "Enable" for "Download signed ActiveX controls“.



Manual install

To obtain the web viewer for manual installation please visit www.partsolutions.com/webviewer

Firefox (Installation of Java)

To display preview of the selected parts, JAVA must be installed in your browser.
See below for installation process of JAVAConfirmation/Install

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